Have you ever heard a team complaining about results of a retrospective not being realized? I have. And it’s important to change something immediately after hearing it.
Realizing the agreed improvments from the retrospective is one of the agile principles of the Agile Manifesto:
At regular intervals, the team reflects on how to become more effective, then tunes and adjusts its behavior accordingly. (http://agilemanifesto.org/principles.html)
So if you are earnestly doing an agile “Inspect & Adapt” and do not realize the agreed improvements of a retrospective, you are missing the whole point and are doing a simple “Inspect”.
The answers to the following questions could help to make sure improvements are realized:
- Who is responsible to realize the improvement?
- How can you be sure that the improvements are not forgotten?
- How are your improvements logged?
Who is responsible to realize the improvement?
Always agree in the retrospective who will be responsible for putting the improvement into effect. This can one or two persons. Write their names next to the agreed improvement. Do not assign the responsibility to the whole team as nobody will feel responsible then.
Problems that the team can’t solve themselves are impediment and it’s then the Scrum Master’s job to push it up to the management: fast and direct. And it’s the Scrum Master’s job to get on the management’s nerves until the impediment is solved.
How can you be sure that the improvements are not forgotten?
Visualize the results of the retrospective. What seems to be working very well with us is to put a copy of the agreed improvements on the team’s board: Everyone sees it everyday at the Daily Stand-Up. Alternatively: Improvements turn to User Stories that are done within the next (!) sprint. Here it’s the Scum Master’s job to make sure this happens.
How are your improvements logged?
With “logged” I mean the structure of your agreed improvement in the retrospective:
1) Write whole sentences and not bullet points. This may take a little longer, but you (and everyone else) will understand them also after a few days.
2) As mentioned: Assign one or two responsible persons for the improvement.
3) Agree on a deadline when the improvement should be put into effect (or at least agree on a date when the team gets feedback on the status of the improvement)
3 Retrospectives in 2 Days